PoolParty has its brandnew FAQ-system to find answers for frequently asked questions instantly. The system helps to find questions, answers and corresponding pages in the documentation – with a little help from semantics: the FAQ-system is based on PoolParty PowerTagging and automatic content recommender for Confluence and can be seen as a ‘general approach’ for digital assistants in the fields of self-servicing and e-care especially for complex services and products.
About the Social Semantic Web
Some context in the era of Linked Data
About the Social Semantic Web 